The library is open for browsing and computer use. Please visit our contact page for our business hours. All in person events and programs have been cancelled or moved online. For more information, please call us at 613-283-2911, or email us at [email protected]
Looking for something that’s not in our collection? You can borrow items for free from other libraries across Ontario through the Interlibrary Loan system!
Before requesting an Interlibrary Loan, please check our catalogue to make sure we don’t already have the title in our collection. If you prefer digital formats, check out our ebook and digital audiobook collection on OverDrive or Libby.
How can I request an item through Interlibrary Loan?
- In person at the Reference Desk
- By telephone 613-283-2911
- By email [email protected]
What can I request through Interlibrary Loan?
What information do I need to provide?
- Your name
- Your library card number (must be up to date)
- Your preferred method of contact (phone or email)
- Publication date*
- Preferred format (large print, DVD, unabridged audiobook, etc)
*we are unable to borrow titles that are less than 1 year old. If you feel we should have a title in our collection, you can submit a request to purchase.
How many Interlibrary Loans items can I request at a time?
Smiths Falls Public Library cardholders can request two (2) Interlibrary Loans a month, regardless of format.
How long will it take for an Interlibrary Loan to arrive?
Once your request is processed, staff will contact you using your preferred method of contact. You will be notified if the item could not be found or was not able to be borrowed.
Interlibrary Loans are shipped using Canada Post. The time it takes to arrive depends on shipping and where in the province items are being loaned from. This process can take 10 days or longer.
How long can I keep Interlibrary Loans?
The length of time you can keep an Interlibrary Loan depends on the library the item is from. The item will always have a slip with the due date attached. Please do not remove the due date slip.
Interlibrary Loan items can usually be renewed, but sometimes this is not possible. Please contact staff before the original due date if you need to renew an Interlibrary Loan item.